Merchant Return Policy for Skyline Collections

Policy Overview:
At Skyline Collections, customer satisfaction is our top priority. We offer a hassle-free return policy for all our fashion designer items and stylish footwear. If you are not completely satisfied with your purchase, you can return the item(s) within 30 days of delivery for a full refund or exchange. The items must be in their original condition, unworn, and with all tags attached.

Return Process:

  1. Initiate a Return: Contact our 24/7 live chat support or email us at skylinecollectionz@gmail.com to initiate the return process. Provide your order number and reason for return.
  2. Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received.
  3. Refunds and Exchanges: Once we receive and inspect your return, we will process your refund or exchange within 7 business days. Refunds will be issued to the original payment method.

Non-Returnable Items:

  • Items marked as final sale.
  • Gift cards.
  • Customized or personalized items.

International Returns:
For our global customers, the return process remains the same. However, please note that international return shipping costs and any customs fees are the responsibility of the customer.

Contact Us:
If you have any questions or need further assistance, our 24/7 live chat support is always available to help.

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